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Services
We always strive to offer solutions that meet your business needs, to do this, we need to know your business as well as you do. It's all part of the overall Comcare experience.
Consultancy Services
Comcare Technology Limited's consultants offer an executive level, business-focused vision that assists our clients with strategic and Information Technology (IT) planning efforts. We work closely with our clients to understand their business needs and identify solutions that maximise their return on IT investments.
Networking Services
Our networking solutions are based on Windows 2003 Server technology and the Windows XP Professional and Windows Vista family of products.
Network Discovery, Analysis and Planning
Our service begins by developing an understanding of our client's unique needs and assisting them in defining their technology environment and requirements.
- Define client business requirements
- Complete discovery and analysis of legacy systems
- Define network infrastructure, services and resources
- Provide documentation of the existing network
Network Design
We will design your network with your input to provide the flexibility, reliability and security required to address your current and evolving needs.
- Define and document an architecture
- Manage through infrastructure, applications, and services
- Develop detailed integration plans
Network Implementation
Once network needs are analysed and a design is created, we will help you implement your local and wide area network.
- Implement an effective communications and change management plan
- Install and test structured cabling, certified to current IEEE Electrical Regulations.
- Install and configure network components, operating systems and applications
- Integrate, test and certify all systems and services
- Manage vendor relationships and procurement processes
- Document network topologies and components
- Provide end-user support and training
Support Services
Comcare Technology Limited provides network management and support services to ensure reliable operation and availability of your network.
- Fast response times through extensive use of remote tools
- Pro-active support, actively monitoring your systems on a daily basis
- Bi-annual health checks, an on-site technician to give your systems an IT "MOT"
- Network and system administration
- End-user support
- Deployment of network management tools
- Priority response, support and maintenance services
- Onsite custom end-user training to NVQ certification standards
Office Relocation
We know that moving offices, or opening a new branch office is a complicated operation, with many things to organise, and deadlines to hit. Why not let Comcare take care of the technology, leaving you able to concentrate on the physical relocation. We will:
- Arrange internet access, either relocation or new
- Ensure your enjoy uninterrupted service before the move
- Ensure that you are back up and running with the minimum downtime
- Liaise with suppliers on your behalf
- Act as a point of site-contact
- Be present on move day as an extra pair of IT-capable hands
- Dedicate a contact to your move, to ensure continuity during the entire process
Training
We can provide customised end-user training tailored to the exact requirements of you and your staff. NVQ certification can be provided for selected products.
IT Research and Supply
Which brand should I buy?
How good is the warranty?
Can the goods be delivered next day?
If these are the questions you ask each time you are buying IT equipment and related products, then let our specialist buyers save you time and effort. We will source all your hardware, software, peripherals and consumables and you make just one phone call.
Comcare's personnel possess enterprise level experience for deployment on projects requiring skill sets that range from management to supplemental deployment teams.
Reliability, experience, and technical expertise. These attributes enable Comcare to deliver technology-based business solutions that truly add value.